I ordered from Cuptainers a week ago and I received my Product and I Love it!! Their products are awesome and my company loves it. My item was received right away and whenever i had a question and called customer service they were so helpful. I see reviews about horrible customer service and shipping but honestly my friends and other business partners that use Cuptainers never had anything bad to say and they love their company. I will absolutely recommend their company and i guarantee i will be a regular customer!! Two thumbs Up!!!