This is the worst urgent care ever. The poor customer service starts on the front desk where they close the window when someone tries to ask them something. Very rude. I walked in and did not have an appointment and waited for almost 4 hours to be seen. How can you run such an urgent care when you don't see the urgency of the patients' needs or for them to be attended to or taken care of immediately? You need to improve your service to make it efficient. If you are short staff then you should hire additional help otherwise, you should not be running an urgent care! Shame on you people!



For those who have not been there, Don't waste your time waiting forever. Even those with appointments had to wait for 2 hours for their turn. This is a terrible, horrible place to be in especially when you are sick.



Whoever is running the Yucaipa Pinnacle Medical Group should be replaced or you should fix your act and get this office running efficiently. Otherwise, you will lose all your patients.

The doctor at Fontana preferred perfectly his lil nurse instead of taking care of his patients my mother! He didn't want care for my mother because of conflict between the nurse way of treating, but he still preferred his nurse better.

This place was wonderful!! My husband doesnt have insurance and this place was inexpensive. Less expensive than yucaipa urgent care. The staff was very professional and kind. I really appreciated what they did for us and made us feel very comfortable. THank you for your hard work!