The store set up to me feels institutional. They need more color. I did not see anything to rave about. It feels like a mall store.Many people myself included shop at consignment shops to avoid the mall shops/department stores. The owner is a fashionista wannabee who says that everyone wears silver jewelry. No other consignment shops

that I have consulted with seem to agree with this. I don't know where she gets her information. She only carries silver for this reason.

Pass It On Consignment is one of my go-to shops because of the quality clothes and accessories, reasonable prices, and most-importantly, the warm, courtesy and professional sales person - Donna. The shop has an energy that allows me to browse in a relaxed manner, and Donna reinforces that feeling with her welcoming manner, her enthusiasm when I've made a 'good pairing', and her overall great service. This shop is definitely worth a try!

This is my new favorite consignment shop! I popped in here the other day as I stopped to buy a coffee next door. I was really impressed by the selection! I got a pair of brand new Chicos jeans (still had the original store price tag on them where they had been marked down from $89!) for $14.50, a Banana Republic cardigan for $13 and a pair of Clark's shoes in perfect condition for $15! My mother found a beautiful sterling silver bracelet for $10. Of course, we happened to hit the sales just right as a couple of the items had been discounted (the bracelet and the shoes) but we're very happy with our purchases. And we only stopped to get a cup of coffee! I'll definitely tell my friends about this place!

I have been shopping at this store they opened their first store in Holden several years ago. The new store in West Boylston has lots more space and way better parking while offering the same high-quality clothing and accessories for less...now there's just more to choose from! I always find something new to add to my wardrobe there

I love this store. I go to allot of consignment shops and this is the Primo Best. The clothes are always in mint condition. I can dress in all name brands on my budget. The store always has a great assortment and I can always easily find my size. Clean, smells nicely and is organized. The girls are always so helpful. I am a regular there

HI,

Do you want to look wow! come visit this consigment

store and you will never stop coming in here.I have the

best cutest items from this store with good bargains.

Owner is very nice and takes good quality items form her clients. Very pleasant to customers when I am there. Hi end pocketbooks are expensive, but she says she must please clients and customer..I go to store regulary......

love love love this place!!! I always get great items at great prices. Store is always clean and organized....very friendly shopping atmopsphere...check in weekly to see whats new or on sale.... :)

I would NEVER go back here nor spend any money here. I have told all my consignment shop friends and they will never go here either. I went into this shop just passing through the other day and as soon as I walked through the door this old grumpy lady said to me "I just want you to know I close at 5:00." Not a hello...how are you, nothing!! It was clear she didn't want the business. Then another lady came in to sell her stuff and all this grumpy old lady could continue to say very loud was how she couldn't believe how this lady came in at the time she did because she closes at 5:00! Many of my friends and I are junkies for the many, many consignment shops out there. With this kind of extremely rude customer service she won't get my business and I have already spread the word. Quite frankly the merchandise she had wasn't that great either and I could get much better prices and deals elsewhere with great excellent customer service. If you want to shop at a store with an attitude that matched the less than quality and prices of the merchandise be sure to go here!

I'm no stranger to consignment shops and have consigned at high-end shops in both Boston and NYC. I brought a large amount of new and "like new" brand-name and designer items to consign here, all of them in current fashion; not one item was more than a year old; each item was meticulously inspected, hung and steamed, because I know what sells and what a consignment shop worth it's salt is looking for. Having recently moved to the suburbs, I thought I'd give this shop a try - BIG MISTAKE! For starters, the manager was ridiculously rude. She was unpersonable, gruff and uncommunicative. Getting answers to basic questions regarding her policies was like pulling teeth. She began my appointment by ripping my garments bags. Not cheap plastic bags like you get at the dry cleaners, mind you -- real, zippered garment bags! She then proceeded to throw my items on the ground and verbally trash them, stating they were "no good" or "junk"... I hardly think a $1300 genuine Burburry purse is "junk"! While all this was going on, I decided to look around: nearly all of the "high end" labels she claims to carry are KNOCK OFFS. D&G? Knock off! Kate Spade? Knock off! KNock off, after knock, off, after knock off! I was appauled by the number of knock offs she had in her store and decided then I wasn't going to give her my business. I asked for my items back and she just shoved them at me from over the counter. When I asked for my hangers back too (I guess she thought she was keeping them), I half expected her to throw them at my head she was so angry! Don't waste your time or your money shopping/consigning here. I hate to bad mouth a small business (especially in this economy) but all you'll get here is a bad attitude and cheap knock offs.

This store has great fashionable clothes, shoes, accessories and at great prices.

I love it and tell all my friends about it also.

Nice friendly customer service too.

This is one of my regular and frequent places to shop.

Very poor customer service...would not shop at this store even if it were free...bad attitude....

The owner was cold and stiff when posed with questions. Very defensive. Offering mix is OK-not great quality, but not the worst. A bit pricey for what you get. Will not return.