We took my car in to have them fix the transmission. A piece they had ordered for the transmission was defective (NOT their fault-- it was with the company the part came from), and so they had me bring my car back and they're redoing all of the work because of the problem with the part at no charge to us. They give you a one year warranty with their work and I'm very pleased with them. The customer service is awesome, and they really go the extra mile. I had to drop my car off to them on a school day and the receptionist actually drove me to the Temecula complex for MSJC so I could study and wait for someone to pick me up. What a sweetie!