My son wanted to celebrate his 12th birthday with friends at Bounce Syosset. The entire staff from when I booked my event to the actual party yesterday were ALL so courteous and helpful! My son's party yesterday was a hit, and everyone had a great time. My party hosts, Kosta and Val, were a dynamic duo and were wonderful with taking care of every detail with the kids and ensuring that every one of them was having fun. Everything was perfectly organized and couldn't have gone any better.