First, supporting locally owned small business people is important to me. If there are any issues thereafter, I can let them know. I grew up in town so I know many of the business owners.



On November 3, 2010, when our basement hot water heater severely flooded our familyroom and computer office, I felt paralized. The Travelers Claims Adjuster who came the next day in pouring rain was empathetic. He helped me focus on shopping for carpet as I was knee deep in memories with my kid's art portfolios that had been water damaged. I had a huge mess to dumpster or have placed in a temporary storage pod. It was a thirty-day nightmare, six-week undertaking.



I stopped at a few places for samples -- starting with Sandy. I called a TV ad carpet guy who was to have me sign up for a lesser grade. Fortunately, my daughter phoned

at that moment and saved me. Her friend was in the carpet business in another state. I credit her with sparing me the purchase of a lesser grade 9% nylon that looked similar. Kevin with Action Carpet offered the best deal: quality carpet, excellent installation, no hassel. I selected a 14% nylon berber carpetting similar to the former carpetting, with warmer colors. I selected a quality foam pad underlay.



Although the order was delayed, I was able to tile the storage areas that have no traffic. The carpet installer team came in. Like magic, the room was fully restored on November 30. Installers Steve, Joe & Dan did a 1st class job.



I highly recommend working with Kevin and his team.