I first used this company several years ago and was totally impressed with the service and friendliness immediately. The process of ordering shirts was made so easy for an individual like myself who had not done it before. They offered the best pricing as well as an upgraded product. Normally I see shirts that are sheer and cheap when I've been at events and I was led to an upgraded product by a rep. for the same price! Exceptional quality and service ! I now am ordering annually from T-shirt Madness for my events! Great deals, friendly service, the ability to order online or over the phone, love it!