Utter bull@#$%. The company is represented by one imparticular cheap skate idiot. Imagine an item u bought less than a year ago for almost $1400. go for $100. Please u dunce ,it's obvious that my "pawnable merchandise ' is worth more than your miserable little pawn broker life.I wanted a simple loan of at least $200. for 1 week, granted, I did give the wrong year of my merchendise, but his idea of customer service was to say the least, pitiful. "I can't see giving you more than $100. dollars so I don't think we have anything to talk about. " Who the hell do you think you are, anyone with a quarter of a brain woul've known that my item was worth much more. At any rate I got a loan from a REAL jewelry & loan for $450. To bad I had to waste my time and have such a bad experience with this joke of a company. I'm sure I'm not the first person that this jerk has offended and if he's not the owner/manager, it would be in the company's best interest to take a closer look at the way their customers are being treated/ how their employees are behaving like con artists. If it was indeed the owner/manager, he should just give up and shut that place down. How it's managed to stay in business with that kind of jerkism is far beyond my comprehension.