Called at the recommmendation of the service person that came to my house yesterday to set up the appointment time and/or time slot for the follow up visit with the part he ordered. An extremely rude man answered the phone and told me my request was absurd and that the technician would not have told me to call to request a time, as this company does not adhere to such a policy, then he told me to call Nicor for another provider because he was cancelling my appointment. What?!? I asked to speak with the owner and/ or manager and he said he was the owner and THEN hung up on me. All because I wanted a time slot on when to expect the follow up visit. FYI, I had a time slot provided my first visit. I have never been spoken to so rudely before. I find it absurd you can run a business like this hanging up on customers because they ask what time to expect your visit. Unbelievable!

I needed a new washer and dryer and after doing some research online, I decided on a Maytag Bravos model pair.I checked pricing at all the big stores, and then for the heck of it decided to try Advanced Maytag since they are right in my neighborhood.Not only were they friendly and professional, but they actually save me almost $100.00 over HH Gregg and ABT. I will definitely go there first next time!