John was recommended by a friend when I was at the point of cutting my own hair out of frustration. He patiently listened as I tried to explain that I liked my old cut, but HATED the layers. He cut my hair exactly as I asked, even after explaining what the layers did for the style I was wanting. The cut was clean, he was perfectly friendly and fortunately for me - not overly chatty or prying like other stylist that I have met. Now I will admit that I called and scheduled another appointment 3 days later to have him cut it the layers. He was right and I really appreciated him does as I had asked, even though he knew better for what I truly wanted. Now it is the style I like, easy to care for and I like it when I look in the mirror. Monday - my son is going in for a cut and dye - we'll see how that goes!