This is a family-owned business for over 50 years with a reputation of trust. The local owner is incredibly honest. We have generations of customers! I hope UniXis talked with us about his problem -- can't really tell from his review. No unexpected breakdown is welcomed but when it happens it's a good feeling to be takened care of at Shadowoods. Our family of customers continues to grow. Please come in and try us out for yourself and experience the true commitment we have for customers.