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The Bridal Belle

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Bridal Shops

4061 W Henrietta Rd, Rochester, NY 14623

585-334-5057

CLOSED NOW: 
Today: Closed

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REVIEW SUMMARY

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1
4 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

04/15/15

From the minute we walked into the store, our experience at the Bridal Belle was very unprofessional. My daughter and I went in to buy the selected bridesmaid dress as was requested by the bride. We were greeted with a very hurried and couldn't be bothered attitude from the sales associate. We asked to see the actual color of the dress and we were told we could look on line. At my persistence, she found one of the color swatches. My favorite part of the appointment was when the associate yelled across the entire room from behind her desk area and asked if we wanted to buy the jacket too. We asked to see the jacket as we didn't know there was a jacket. She went to find it and finally held one up from the 60% off sales rack. She gave my daughter the contract and asked for the deposit without going over the details listed. When I say we were given 11 minutes start to finish of this incredibly untrained associate's time, I am being generous. Alterations? No, we wouldn't want to impose.

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anonymous

04/15/15

From the minute we walked into the store, our experience at the Bridal Belle was very unprofessional. My daughter and I went in to buy the selected bridesmaid dress as was requested by the bride. We were greeted with a very hurried and couldn't be bothered attitude from the sales associate. We asked to see the actual color of the dress and we were told we could look on line. At my persistence, she found one of the color swatches. My favorite part of the appointment was when the associate yelled across the entire room from behind her desk area and asked if we wanted to buy the jacket too. We asked to see the jacket as we didn't know there was a jacket. She went to find it and finally held one up from the 60% off sales rack. She gave my daughter the contract and asked for the deposit without going over the details listed. When I say we were given 11 minutes start to finish of this incredibly untrained associate's time, I am being generous. Alterations? No, we wouldn't want to impose.

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anonymous

06/13/14

My Daughter and fourteen others in the wedding party, including the bride all had to have alterations after they were measured weeks before. Bridal Bell wanted more money in order to correct the problem. With one week these women had no choice but pay for alterations that were already were supposed to be done. I rate them a 1. Dissatisfied Dad

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anonymous

03/25/08

I called in advance to make an appointment and was told one wasn't necessary for a Sunday afternoon. When I went, the place was a zoo. I waited around for more than 30-40 minutes and was told it would be a bit longer. They don't have any wedding dresses out on display and when I asked if I could look at them while I waited, I was told they don't allow anyone to look at the dresses. After another 5 minutes, I left. The place was very small with only bridesmaid and mother's dresses on display. Also, there were men in the shop in eyeshot of where a woman was trying on dresses. Boy did he get an eyeful. It was very inappropriate.

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DETAILS

Your complete satisfaction is always our goal.

General Info
The Bridal Belle has been bringing wedding day dreams to life in the Rochester area for more than 30 years. We are family owned and operated and take great pride offering the kind of friendly, helpful, and personalized service that makes each one of our customers feel like our only customer.
Hours
Regular Hours
Mon:
Tue:
WedClosed
Thu:
Fri:
Sat:
SunClosed
Category
Bridal Shops
Payment Options
Other Information

Wheelchair Accessible: Yes

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