Unprofessional ignorant manager who laughs and hangs up on customers. Had no heat all week because of these people. They can cash a check but can't do the actually work. Came looked at my unit took my check and never heard from them again. Until we call 4 days later with ice and snow on the ground. The ghetto ignorant pathetic excuse of a woman answers the phone saying Yah what you want. First of all u worthless person it's hello how can I help you. If u want the job done and done right don't call these people. That thing that answered the phone for this company needs to be fired!