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One of Wake County’s oldest and most well known orthopaedic practices.
- HoursCLOSED NOW
- Regular Hours:
Mon - Fri - Phone:
Main - 919-872-5296
- 919-850-9718
- Address:
- 3410 Executive Dr Raleigh, NC 27609
- Link:
- Categories
- Physicians & Surgeons, Orthopedics, Clinics, Medical Clinics, Sports Medicine & Injuries Treatment
- Payment Options
- Location
- The office is located behind Duke Raleigh Hospital.
- Neighborhood
- North Hills
General Info
Dr. Paul L. Burroughs is a Board Certified Orthopaedic Surgeon at The Bone & Joint Surgery Clinic in Raleigh. He has been a partner of this practice since 1999. Whether you are a serious athlete or a "weekend warrior", Dr. Burroughs makes it his priority to help you stay active and enjoy your life by eliminating or reducing the pain that keeps you from doing the activities you enjoy. From start to finish you will always see your physician every visit, guaranteed! The Bone & Joint Surgery Clinic does not utilize physicians assistants (PA's) or nurse practitioners. You will always see your physician from your first appointment and throughout your entire medical care at our office providing you with the skilled treatment, experience, and care that you deserve. Same day appointments available, new patients welcome, and no referrals needed, please check with your insurance provider.
Contact Info
Reviews
I have been having carpal tunnel-like symptoms and wanted to get a second opinion before proceeding with surgery to have this corrected from my original doctor. I was referrent to the Bone and Joint Surgery Clinic by a co-worker. I called to schedule the appointment and the lady making the appointment had asked why I was coming in, I told her and I came in for my time about 2 days later. I had to wait 45 minutes to even get called back in to the room (that's after the time my appointment was actually schedule for, add the additional 15 minutes that I was there before my scheduled time, and an hour of my day was wasted on nothing). Finally get called back, met with doctor Dr. Burroughs for about 10 minutes (at most). He told me himself that he doesn't specialize in this area (carpal tunnel type issues) and that I need to go back to my other doctor and that I should go ahead with the surgery because 'it couldn't hurt anything'. Oh, and then mentioned that if my original doctor couldn't help me, to come back and see him. Excuse me? That's why i'm here now. If you can't help me now, why would I come back? Anyways, I left very mad and confused as to what the heck just happened (literally, nothing!). I called Dr. Burroughs' billing person to talk about getting my $50 specialist co-pay back. She told me she would send Dr. Burroughs a message requesting this but it would take about a week before she heard back from him. 2.5 weeks later, I called and left a voicemail stating that if she couldn't help me, I'd like to speak with the office manager. A few hours later, this sweet and very polite (yeah right!) office manager calls me back. She sounds like she completely hates what she does and wants nothing to do with helping people. I"ve never been to an office where i felt that I left knowing more than the doctor or that I wanted to just cry out of frustration. I have never requested to get my $ back from any doctor for services they performed. I'm sorry though, nothing was done for me, he kept telling me to go to my original doctor, and I wasted an hour that i had to take off of work to go ther to wait for him, along with the time of the wasted consultation and the drive back to work. Needless to say, the office manager said that she can't refund my money because 'I took up a time slot that he could have seen someone else that would have paid". REALLY!? Way to show what your business is really about. Pathetic and worthless. Highly do not recommend! Horrible attitude and service.