She's wonderful! First time I've found a stylist who actually really cares!

I had been going to the salon since 2008 for cuts and had always been satisfied with the result. When they started doing keratin treatments for hair straightening they convinced me it would be worthwhile b/c it lasted 3-6 months. However, 3 WEEKS and $300 later, my curls were back!!! I called to complain and the stylist then (Kurt) claimed he said 3-4 weeks not months. Sorry but we all know it's supposed to last longer than 3 weeks. I came in to the salon and spoke to the owner directly (Gino) who willingly offered to re-do the treatment at no charge. Unfortunately I was newly pregnant and was advised by my doctor to wait until I was at least 36 weeks pregnant due to the formaldehyde. I told Gino this who said that was fine. Much to my disappointment, when I called back at 36 weeks pregnant, he claimed he had no recollection of our conversation and refused to do the service. I would have NEVER continued to go to them for cuts if I had known the owner planned to cheat me out of that $300 just six months after giving me his word. I have never been so disappointed in a hair salon before.

Capelli was recommended to me by a family member who has been going there for over 20 years. The stylist at the salon I usually went to left and I was lost. I decided to try Capelli, even though I was extremely nervous. Well, that went away in the first 5 minutes, as Gino the owner gave me a consultation and assured me that I would be in good hands. The first time I went, I kept it simple. Just a quick trim and the usual dye job. The next time, I thought about trying the Japanese hair straightening so I had a consultation for that. Hiromie was my stylist and she did a great job! I no longer have to use the flat iron every morning for 20 minutes and my hair looks great!! I love Capelli and am now a loyal customer for both the hair coloring, straightening, and I even get my manicure/pedicures done here now too! 5 STARS! :)

This is a highly recommended salon. When a employee is hired they work with Gino for at least a month before they go on the floor themselves. He is very picky with who he hires and thats the reason his salon is so highly recognized. The service is great and the prices are very reasonable.