Had a driving test scheduled w/the DMV in pflugrville and had to wait a month and a half to get an appointment just to drive. when we showed up for the driving test they asked for the impact driving certificate which I had overlooked and he had not done. Needless to say we did not get to drive that day. I asked if we could reschedule the driving test and the lady would not reschedule because it had not been done. The impact video and certificate only took about two hours to complete yet she still would not reschedule. After complaining enough we were given a list of driving schools that would would do the driving test (for a nominal fee) w/ a shorter waiting period. I was wanting to get this done asap and after calling several of the schools listed and getting the run around, I called Liz at PFLUGRRVILLE DRIVING SCHOOL. She was actually out of the office at the time being it was after 5:00 pm, but asked if she could call me back within the hour. She returned my call promptly and was able to schedule the driving test the next afternoon. She was very professional and courteous and comes very highly recommended.

This place does nor deliver as quoted in the mission statement, the owner does not promptly return customer calls and concerns. We have to leave numerous messages before she finally calls then are only given broken promises. Our son started this program 5 months ago. He's been waiting to drive since December! He finally had one driving session in February and none since. We've only been told, shes short staffed. At this point, my husband and I have asked for a full refund.