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REVIEWS write reviewWrite a Review

REVIEW SUMMARY

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3.5
3 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

12/27/12

Awesome customer service, great showroom, good selection. Best in town!

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anonymous

03/03/11

Immediately after writing the first review I found an email address and sent the review as an FYI to the company. What a reaction! In less than 10 minutes I received a response from the Vice President/Ops Manager and the Director of Marketing among others. In the end I was given a satisfactory clarification of the shipment process and where the confusion came into play (the confusion being the way it was explained by the salesman). In my experience dealing with complaints with other companies I usually had to escalate, via telephone, to one person after the next. Not in this case. I should give them five stars but will only give four because of the hassle I had to deal with up to this point. The management team of this company rocks! I now highly recommend them.

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anonymous

03/03/11

I ordered a lighting fixture from this company on 02/22/11 and was told it would arrive "from New Jersey" on March 2nd. On March 3rd I checked the order status and was told it would take another week to arrive in Pensacola. I'm now told March 2nd is when the New Jersey outfit would receive the product. I know I'm not suffering a memory loss and know my wife and I were told it would "arrive from New Jersey" on March 2nd. I'm not at all impressed with the salesman who said one thing and then changed his tune. This was my first and only impression of this company and it's not a good one. Why would a salesman provide a customer a delivery date of an intermediate location when he knows the customer only wants to know when they will hold the product in their hand. The lighting fixture is a replacement for one that died. If I knew I had to wait a month for the product I would have gone elsewhere.

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DETAILS

Independent Electrical Distributors and Lighting Showrooms.

General Info
The Mathes Group is your premier choice for lighting showroom options. With three conveniently located showrooms in the Panhandle of Florida and lower Alabama, we pride ourselves in providing a vast selection of fixtures and furnishings in our showrooms, and a full catalog access to dozens of lighting manufactures to find that perfect fixture for you! Our courteous staff will be happy to assist you with selecting fixtures for your home or office, as well as locate that one-of-a-kind fixture to help you complete your lighting project. Whether you are a contractor, home owner, or someone in need of specialized lighting, let our experienced and friendly staff assist you with your next lighting project! The Mathes Group, which includes Mathes of Alabama, Mathes Electric Supply, and Mathes Lighting and Lamp, can supply the material you need for any Lighting or Electrical Project, whether it be new construction, upgrade, or repair. We are equipped to help you discover the exact product for your needs, and can recommend and provide you with the latest cost saving technology that can also help you save money!
Business History
The Mathes Group, which includes Mathes of Alabama, Mathes Electric Supply, Mathes of Ft Walton, and Mathes Lighting and Lamp, can supply the material you need for any Lighting or Electrical Project, whether it be new construction, upgrade, or repair. We are equipped to help you discover the exact product for your needs, and can recommend and provide you with the latest cost saving technology that can also help you save money! Our showrooms with hundreds of fixtures presented for you viewing will help you select the fixture that is right for you. We special order from our many vendors and can find that fixture that you have been looking for.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Social Links
Categories
Home Improvements, Electric Equipment & Supplies-Wholesale & Manufacturers, Electric Equipment Repair & Service, Exporters, Home Repair & Maintenance, Household Fans, Lamps & Shades, Lighting Fixtures, Lighting Systems & Equipment
Services/Products
Offering a large selection of Residential & Decorative Lighting Products and Accessories to Home Builders, Home Owners, and Interior Decorators throughout the Northwest Florida Panhandle. Lighting and Lamp has over 4,000sqft of Lighting Showroom & 8,000sqft of Warehouse, we provide a diversity of product along with an inventory of product that allows us to keep pace with your Residential & Decorative Lighting requirements by offering Products that include: Chandeliers Residential Outdoor Decorative Outdoor Landscape & Accent Mirrors, Pictures & Medallions Table Lamps & Floor Lamps Central Vacuum & Intercom Systems Residential Indoor Decorative Indoor Recessed & Track Bath & Vanity Ceiling Fans Mathes Electric Supply Company, started with 4 employees and $75,000 worth of inventory. The experience of our employees, the diversity of our product lines, and the depth of our inventory allow us to keep pace with and to service the Markets that include Commercial Construction Residential Constructio n Medium Voltage Equipment Residential Lighting Commercial DataCom Security & Home Automation Residential Structured Cabling Commercial Indoor and Outdoor Lighting Light Industrial, Military Construct
Payment Options
Brands
Clayton Marcus, Craftmade, Fanimation, Murray Feiss, Quoizel, Quorum
Location
With convenience in mind, we have located our stores close to you. In Pensacola, our Lighting Showroom is a short distance from University Mall. Our Electrical Supply is south of the Pace and Palafox intersection. In Alabama , we have a Lighting Showroom and Electrical Supply in Daphne on 98 south of Target. Foley's Store is just south of downtown Foley, a block way from the Shrimp Basket. Our Electrical Supply in Ft Walton is on 58 Carson Dr NE and is easy to get to. Come see us!
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