Saltgrass Steak House
7240 E Highway 191, Odessa, TX 79762
432-563-1951
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05/18/16
Provided by YP.comTonight the service was bad. My husband ordered soup & salad. I ordered a grilled chicken salad.. The waitress brought a large salad to him. I waited & waited. He finished his salad. I asked the waitress if they might change the way they serve so that both parties could eat together. I knew the bowl of soup could be eaten in 5 minutes while a chicken salad could take 30. After explaining to the manager that I sat for 15-20 minutes watching my dining partner eat while my dinner never arrived, the he asked if he could get us something & said he would check on our food. I saw him 10 minutes later across the room working with one of his employees. He never came by to tell us when it would be out, neither did the waitress. I waited 40 minutes for a grilled chicken salad & when it finally came out with the bowl of soup, my husband ate the soup in 3 minutes & I was eating alone for 30. Bad service, very bad management!! We will not eat dinner at Salt Grass in Odessa again.
- General Info
- Saltgrass Steak House is an award-winning steakhouse in Odessa, TX famous for serving Certified Angus Beef® steaks. Each steak is cooked to perfection with Saltgrass-7 Steak Spice, and topped with garlic butter. All breads, dressings, soups and desserts are made from scratch daily. Great food and legendary hospitality make Saltgrass an enjoyable experience for the whole family.
- Hours
- Regular Hours
Mon - Thu: Fri - Sat: Sun: - Categories
- Steak Houses, Restaurants, Take Out Restaurants
- Payment Options
- Price Range
- $$
- Brands
- Saltgrass Steak House
- Other Link
- Other Information
Cuisines: Chicken, American, Steakhouse, Seafood
Specialties: Texas Cheesesteak Sandwich, Hill Country Salad, Artichoke & Spinach Dip, Carrot Cake, Silver Star Porterhouse, Cowboy Ribeye, Two-fork Cheesecake, Signature Steak Sauces Toppings, Range Rattlers, BBQ Baby Back Ribs, Seafood Fondeaux, Salmon Oscar