Honest, fair appraisal. Travis examined the diamond and came up with all the same specs as the GIA certification. He took the time to explain the process, what he was finding, even the questions to ask my insurance company for coverage. Highly recommended for practical purposes and for peace of mind.

Very knowledgeable, friendly, and easy to deal with. Since they don't sell any jewelry themselves, I felt comfortable relying on their opinion.

We just love Travis! He really knows his business. In fact, everyone there was remarkable and friendly! Yes, we will recommend GAL to all our friends and family.

What a place! This family-owned business is truly a remarkable gift to the Diamond District. There is not enough space to write how FAN-tabulous and helpful everyone is.

Excellent service; knowledgeable to all my questions and covered everything that I would have asked. Thorough and professional, even though it became hectic while I was there. A friendly family business. Travis was a great help!

Wow! What a neat place! Everyone is friendly, professional, and totally helpful. We will definitely recommend Gem Lab to all our friends, family, and coworkers who need their jewelry appraised. Josh is very down-to-earth and taught us about diamonds.

Amazing service and great help.

Exceptional people, all professional and friendly. Got more than a diamond ring. They made sure I knew everything about buying jewelry and how not to get "taken."

Wow! Shopping for an engagement ring can be overwhelming, but I didn't expect these expert gemologists to take time to teach me and my fiancee how to find the right bling. Josh was great!

From the minute I entered, I was welcomed by a friendly receptionist, Sarah, and taken to see Travis, who gave me a complete education on something I had no clue about!

Joe was excellent in explaining what I was purchasing for an investment. He really knew his stuff and by the time I left Gemlab, I felt confident. Great receptionists and atmosphere!

Whenever I am in NYC, I always go to GAL. I send all my clients there for their appraisals. The folks are all exceptionall friendly and know their business.

Honest and to the point. Took time to explain and answered every question we both had about the ring. I would really like for everyone to stop in and get an appraisal from Gemological Lab.

Looking for an engagement ring made me very anxious and nervous.I wanted to at least have some knowledge on what I was about to purchase.So when I walked into GAL,I immediately felt welcomed and was introduced by the receptionists,to one of the professional gemologists(Josh),who made me feel at ease.He explained everything I wanted to know in 'laymen's' terms and showed me what I should look for and ask for before I bought a diamond.Two weeks later,Icame back with my fiance' and she was really impressed with what I already knew(thanks to these fine profesionals,who didn't let out my secret,that I had been there to ask questions prior).I definitely will recommend this establishment to all my friends and family!Plus,when it is time for us to buy our wedding bands,I will have them appraised at GAL.

I was clueless about diamonds and was afraid of being scammed, but the reps at GAL were spectacular, friendly, comforting, qualified. They made me feel like my satisfaction and time meant a lot to them. 5-star quality customer service!

Was highly recommended by friends who said they have been using this establishment for many years. From the minute I entered, I was greeted by friendly receptionists in a presentable atmosphere. Even though it was busy, I was taken care of in a courteous and professional manner. Travis educated me on the items I brought in to get tested and appraised. I highly compliment the warmth and professionalism of everyone I met there.

Josh was extremely patient, helpful, diligent and friendly. he is knowledgeable of the industry and it shoes. The receptionist was also very friendly and helpful!

These guys are very professional and courteous. They are extremely knowledgeable and will go out of their way to help you. Being in business for over 30 years tells you something about their reputation. What a friendly and great team.