Extremely dissatisfied. We called for a tow around 11:30am and was told it would be about 2-3 hours before they were able to tow our car. That would be no issue with us as we didn't have to stay with the car, and they just wanted us at the drop-off spot. 2-3 hours passed with no word from the company, and it wasn't until we called them around 5pm (4hrs into the ordeal) that they told us they only had one driver, were running late, but that our tow would be next. We had tickets to a show in Hampton at 7pm and yet we waited for our car to be towed as requested by the company. Come 6:30pm, with NO word from the company or driver, we looked outside our window and there the car was. What was the point of us waiting, AS REQUESTED, and being late to our show if they didn't need us at the drop-off point?! The only time they contacted us about our LATE tow was when WE called THEM. I would give them zero stars, but they got the car there in one piece, so hurrah for that.

We used Logan many times, but no more. Their drivers do not obey traffic signals such as yield signs. Almost caused an accident today when Logan ran through a yield sign at the intersection of Great Neck and Virginia Beach Boulevard. If they can't drive better than that, would you trust your car to them?

I will always take my cars to Logan's. Recently my car would not start. It is the first time I have had issues with this car. We could not jump it either so we had it towed to the dealership. They quickly called us back to tell us it needed about $1000 in repairs, some of which just didn't seem necessary even though they assured us they were. So I called Logan's for a tow to another shop. On the phone he asked me what was going on with the car and he said the starter being bad seemed highly unlikely. I had my car towed to Logan's instead and I am SO glad! They are fast working and more importantly..they are honest! That is highly appreciated, especially from someone who doesn't know much about cars. They avoided the unnecessary repairs and got me back on the road! Thanks so much Logan's!!

My auto would not start getting back from dinner at the towne center in Va Beach on Sunday night, JULY 3rd. We went home that night via a cab service and decided to try it in the morning. Well on Monday we called LOGAN'S Towing to get the car towed after trying to start it up without success and then asked about fixing the problem. The tow bill was very very reasonable to be towed from the Towne Center on a Monday, JULY 4TH holiday. The issue was the rotor was shorting out. He replaced the distributor cap, rotor, plugs and wires within two hours of getting the car towed back to his shop to get us on our way to travel northbound back home. I can highly recommend the business as HONEST, professional and fantastic for customr serrvice. Thank Logan's Towing!!