I would give them zero stars if they could. Unbelievably rude and why call yourself a hospital and refuse a puppy emergency care. Really horrible. Justified it by saying the dictionary definition of hospital doesnt say anything about emergencies...really? If my puppy would have died...

Our Pit bull broke her front leg,and the ER told us she was bone cancer. We took her to West Allis Animal Hospital for treatment, they did a great job with a dog who is afraid of people. The amputation went well, the scare is acceptable and the dog recovered quickly. The Doctor was an advocate for pain medicine, he also had concern for my oldest child(6) who was sad because she broke the leg. We are going back for follow up treatment with the same doctor.

Outstanding and in fact, we switched from Wauwatosa animal hospital because of the prompt service, the clean facilities, and the consistency of the doctors as the other vets seem to have a new person at every appintment. My husband, a physician was so impressed by the doctors and the operating areas. We liked the compassionate way our animals have been treated and the willingness of the staff to help us whatever the dilemma with our many animals. I give then 5 stars out of 5.