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Stick With The Specialists
- HoursCLOSED NOW
- Regular Hours:
Mon - Sat Sun Closed - Phone:
Main - 901-373-3030
- Address:
- 8170 US Highway 64 Memphis, TN 38133
- Email:
- Link:
- Categories
- Transmissions-Other, Auto Repair & Service, Brake Repair, New Car Dealers, Used Car Dealers
- Services / Products
- New Vehicles
- Payment Options
- Logo
- Brands
- Jeep
- Neighborhood
- Bartlett Corporate Park
General Info
Wolfchase Chrysler Jeep Dodge is an automobile dealership that offers a variety of new and pre-owned vehicles. It deals in a range of cars, vans and sport utility vehicles. It maintains a service department that provides brake inspection, tire rotation, brake shoe replacement and oil change services. The dealership additionally offers online credit applications and financing options through several third-party lending institutions. Wolfchase Chrysler Jeep Dodge maintains a waiting lounge that features wireless Internet access for laptops.
Contact Info
Reviews
Great service. Friendly sales staff. They were easy to work with when buying a new car. Would recommend them to friends
Purchased a lemon which is not the fault of the dealership it is the fault of the manufacture however the dealership does have the option of doing the right thing and helping their consumer out of an unsafe and unreliable vehicle and into one that they can count on. Wolfchase has chosen to wash their hands of me after the sale and tell me "this is my problem"
1/19/2013 – Purchased new
4/11/2013 – Broke down required a tow truck to get to the dealership
4/17/2013 – Picked up after Service (electrical issue)
6/14/2013 – Gages acting erratically, stalling while idling
6/17/2013 – Picked up after Service (electrical issue)
10/1/2013 – Interior and Exterior lights dimming and brightening and AC fan blowing strong then weak
10/3/2013 – Told ready for pick up, when I arrived after returning my rental and being dropped off it was still doing the same and they had to keep it
10/7/2013 – Picked up after service (electrical issue)
03/6/2014 – Navigation screen went black all audio stopped
3/20/2014 – Picked up after service (electrical issue)
7/10/2014 - Back in the shop yet again because the Navigation screen went black again
Throughout this entire ordeal I have repeatedly asked Wolfchase if they would allow me to trade this defective journey, asking that they give me what I owe for it so as I would not have to come out of pocket any additional cash. The first time I asked was in June only 6 months after the purchase. I've asked three times total if there is anything they are willing to do to work with me in getting out of this unsafe and unreliable car. Each time they said sure you can trade it in but we will only give you roughly $7,000 less than what I owe. Wolfchase has been absolutely no help they haven't even feigned sympathy.
05/24/14
we are previous customers and feel comfortable coming to wolfchase cdj tom was my sales person and would nrecommend wolfchase Chrysler to all our friends and family
05/21/14
phill lee was my salesman pete was my finance manger and everyone was great this is the 3rd car we have bought and am very pleased will recommend to all thanks wolfchase Chrysler. I dreaded going to buy a car and yall made it pleasant
This review is based on my 2011 dodge Durango. I bought the vehicle from them June 2011. We remotely began developing problems with the ignition working irregularly, the back latch buzzing every time we start the vehicle, and the the vehicle lurching while driving. We were told on first visit there were no problems with the vehicle and there was nothing they could do. We insisted and told sorry. Upon the second visit the car finally came to a dead stop and we were told, no problem, it's a transmission problem, it will be covered under warranty. After nearly a week with a rental car, we get a phonecall stating, nope that parts not covered under warranty( supposedly cooler/condensor that cools transmission). Also no resolution or explanation on the ignition. I'm now about to spend 600 dollars on the combo, I'm out a week on a rental car, and still have no resolution on the ignition. This of course after I was told it would be covered under warranty. I have to pay at this point to have a working vehicle, that I'm still making payments on, all my problems are not solved and I'm not happy. I do not recommend this dealer , I have lost confidence in the dealer and dodge
Came in on a Saturday and a sales rep was standing in the parking lot to greet me. He was extremely friendly and took e back to the area on the parking lot which held the vehicles that I was interested in. We test drive the Jeep and talked about all the features and it's towing. He was a pretty new sales rep and asked another person to come assist us as he wanted to ensure that all my questions were answered. Once I had made the decision to purchase and I gave him the amount I was looking to pay he was very helpful in getting as close to that amount for me. Once I returned to the dealership three days later he was excellent in getting me the great finance rate and getting my paperwork started. Meeting with the finance person was an absolute pleasure and he answered all my questions. I would definitely recommend this dealership to anyone looking to purchase.
03/21/14
I am a previous customer. I have bought many vehicles from Wolfchase Chrysler. I would recommend them to all my friends and family.
