The repairman came to our house to fix my washing machine since it would not drain the water.
He came early like I had requested and was a very polite young man. He had my washer fixed and working in less than 45 minutes and on his way. Replaced the water pump.
It is still working great and I was very pleased with Sears service.
Thank you
Martha Williams

This was the fourth time within 2 months Sears has come to repair the same oven burner. There has been a different repairman and each time it'a a different reason why the oven burner won't work.

During the last visit, he said it was repaired and before he could leave, it wouldn't light.

Now, instead of one burner not working, two burners do not work.

I purchased Sears extended warranty for a new appliance if they cannot repair. Instead of a new appliance, I keep her serviceman tying up my day and no success.

My washer is fixed. The man that comes out to repair my washer always do a great job. He is always nice and professional.