We had a tragic death in my extended family, a child. I went in looking for a tree for the child's grandmother to plant. I was hot, August in Missouri, crying, somewhat disoriented. Tracy helped me pick out a tree. Suzette lifted and rearranged heavy pots to help me find the perfect fit and color. Marc and Sean wrapped my purchases then carefully and thoughtfully loaded it into a vehicle that was a little too small for the purchase. It was almost closing time but none of them acted put out or bothered by my indecision or lack of focus. They even went and got me a bottle of cold water while they loaded my car. The very best of service. I thank each of you for your thoughtfulness!