I always have great service with Eye Care 0ne. I just went in today to get my glasses adjusted. They are always pleasant and willing to please. Today Hope helped me with my glasses. Very friendly and cheerful.

Anyone else having troubles getting their money back?,,?,?
Just wondering....
I still, to this day have had no success. I am stuck with very expensive glasses that I can not wear. They give me headaches. Paid $642.00 which included the exam. Will tell everyone and their brothers about the poor service and conduct of overall experience!!!!!! May be ok for those who need to see up close but other then that I would not recommend.

I to have had a bad experience with eye care one. You are right, the manager was very rude. The first time I walked in the office she was yelling at the office help, very unprofesional if you ask me.

Also took a long time to get my glasses and contacts in, or maybe it just took them that long to call, who knows! I know one thing for sure, I won't be going back!

This has got to be the worst eye care office I have been to, the office manager is extremely rude and it takes for ever to get the glasses in. You are better off going to Meijer or Walmart.

Would not recommend to my worst enemy!

I got a eye exam, and lenses with anti glare on them. I received the lenses however they was something wrong with them that cause a unbearable glare. I brought the lenses back and they said they would have them checked. A week later I got them back and they were still horrible. I made a video to demonstrate the problem and confirmed the problem with another optician. However when I showed the office manager at one eye care the video she said there was nothing more they could do, and she was done with me and was extremely rude and non sympathetic. She told me she could not trust the video I made.
Video
http://www.youtube.com/watch?v=LAxtPsHhSUc

Chad Nixon is better suited as a counter sales person at Walmart. After the fastest 'Doctor' exam ever, I fully expected to see his retail sales name tag on his shirt while I paid for the 'exam'. We didn't purchase glasses at his store. We had much better service down the road.

If Zero stars was an option for this I'd give them nothing. This was my worst experience as far as an eye exam and service ever. I can't believe anyone would want to go back.

This place is HORRENDOUS! There customer service is seriously one of the worst I've ever experienced. I had a pair of frames picked out and ready to purchase. Because of how EXTREMELY rude both receptionists were I didn't purchase anything and walked right out. I would never recommend this place and they definetly lost service from me.

Do not go here. Not only did it take them 2 weeks to get me a pair of glasses because they had to completely redo the first pair, they tried to trick me into getting additional tests so they could charge more money! They stated the the Dr needed to see me when I picked up my glasses and then tried to charge me an additional $40 for a test that I was told was optional during my exam and I had declined! Stay far away from this place. Save yourself the headache. I'm giving one star only because I can't give zero.

I don't know about the other reviews , but I've been going there for the last few years and they have been wonderful . I was in a few weeks ago , got fitted for glasses , changed my mind the next day , went back, got refitted with different frames , and the people there were great . I like going there . . . . .

So how did they fix the issue if they couldn't fix the anti glare? Did they leave you with the glasses? Did you ask for money back?



I too am a patient at Eye Care One but did not have a negative experience. I got a call my glasses were done 10 minutes after I got home. The spring on the temple of my frame broke about 6 months after I got them and they were replaced without any questions. They also price matched my contacts for me. I found them very friendly an helpful.

The doctor is very rude and will lie to you just to make more money! Office manager is very unprofessional also they will not give you your script in hopes that they can sell you their over priced glasses and contact lenses.

I have been a patient there for the last few years and I have never had a problem. The staff was very friendly and helpful. I do agree that it does take about 4-5 days to get your glasses in.