I took a bridesmaids dress there to be altered, it needed to be taken in approx. 6 inches at the waist and thin straps sewn on. I called to make sure it was ready on the day she said- it was not. I had to pick it up 3 days later at closing time 7 hours before my flight left for the wedding. In my rush I neglected to try it on again- big mistake! It was not taken in at all! If it were not for the straps sewn on the dress would have fallen off through the whole wedding. She refused any sort of refund and claimed she did take it in- well unless I miraculously dropped 50 lbs in a week THIS PLACE IS A CHEAT!!!