I also have a billing issue with their Urgent Care facility on Barker Cypress. I was billed over $600 for a 10 minute routine examination and was told that the rate was only high because that is what my insurance company agreed to. They acknowledged that the walk-in rate (no insurance) could have been (much) lower. I have attempted to protest the bill several times and they have zero interest in resolving. Hopefully I can help someone else.

HORRIBLE billing experience!!! I switched to Baylor 3years and I have never had a problem! I am still fighting with this place (Google Tenet billing fraud) about $500 from a visit 4 years ago. It's not about the $$ for me anymore, it's about the audacity of how they treat their customers. The billing department and the managers are the most uncaring individuals I have ever dealt with. You would think they run a jail house not a hospital. Get copies of every piece of paperwork, all payments made, agreements, and EOB's for future (4 yrs. later) heartache dealing with these folks. BBB rates this hospital "F" from billing complaints....Look it up!! DO NOT GO HERE - DRIVE TO THE MED CENTER for anythng...BUYER BEWARE