My girlfriend gave blood at your mobile station which was located at the workforce 1 location on the davie road extention. Not only was this guy rude, his skills are questionable at best. After a couple of hours I figured it would look better...it did not. I called your office to inquire as to whether or not I should take her to the hospital, as it was looking worse, not better. Despite repeated assurances that a nurse would be calling immediately to assess the situation. Of course no bothered to call.
Congratulations on loosing a long time donor and advocate for this important cause.
Please consider some training for your staff, as they clearly need it.
Norman H.Cooper