People with natural hair...DO NOT PATRONIZE THIS BUSINESS. During the 'conditioning' treatment, a relaxer was put into my hair. They do not know how to manage 4c textured hair and so I guess that was the way to make it more manageable. So, beware if your pattern is coarse! If I could post a picture to show the straight pieces of hair I would. Someone left a review on Yelp in February saying the same thing...my hair smelled HORRIBLE and like chemical when I washed it.