I've done business with Bill and Fort Worth Shaver & Appliance for years, I stop by his booth every year at the Fort Worth Stock Show - he is the best in town. Very friendly customer service!

Very courteous and helpful on phone. Had all the parts I needed for my DoubleK clipper. Price was very fair.

They have repaired several items for me from shavers to mixers. Always done properly, promptly and at a reasonable price. For a small store they have a wide selction of products also at very reasonable prices. Will continue to bring them my business. Jim Z

best customer service I have found year to date.

Terrible customer service- I sent clipper blades in to have them sharpened on a specific time frame and they missed the deadline and then lied about called and leaving a voicemail, thus making me purchase new blades just to be ready for the show.I will never do business with them again.

Terrible customer service. I left my expresso machine in June. To date (November) it is not fixed. When I call, I get the same story, "We've replaced what we thought was wrong, now we're waiting on more parts." Hmf. I am very unhappy and cannot recommend them for anything!

The worst customer service. Rude staff. Wouldn't tell me how long my repair would take. Lied about when they ordered the parts. I had to demand a receipt when I left my vaccum for repair. The guy kept telling me it would be OK, I didn't need a receipt "he'd remember me". It's been 3 weeks and they tell me it will be ready when they get around to it. There's too many other companies that would rather have my business and my hard earned money. You can bet Fort Worth Shaver and Appliance will never see me again.

Made me sick talking to them on the phone!!!! Didn't seem to want MY business.

Great service, knowledgable staff. Some dog grooming supplies, excellent clipper sharpening service. Competitive pricing on grooming appliances like the K-9 II force dryer. Excellent repair service.