I replaced 3 parts that would normally do the trick to fix my dishwasher (water inlet valve, then float switch, then control board). Didn't work, so I decided to call Sands. Tech comes over, hooks meter up to 2 leads for the Water inlet valve... and decides that it would be best if I just bought a new one based on age. He never tested to see of the pump was still good. So, he charges me $66 for the service call and $35 diagnostic fee. For what? I've had work done by other appliance repair places in the past and they would have never charged me the diagnostic fee. This was a bit excessive for the work done. When I called the office to discuss, they were indignant. STAY AWAY!