Excellent service with every appt. Their service is efficient and Heit is thoroughand comfortable to talk with and I feel confident whenever I visit.He's a very good vet. My mini-schnauzer experienced a very rare reaction toa vaccine and DVM Heit assisted immediately. This is not a "cattle call" practice.You don't encounter a sea of animals when you arrive. Their appt. schedule ishandled efficiently, which is very important when you have an wily, unneutered male dog.