We hired this company to replace an existing security & fire system due to the last company's incompetence. The owner (Joseph) provided me with complete and full documentation on my system and I could not believe their knowledge in their industry. They walked us through everything step by step and even provided a layout of our systems. Extremely reliable and they don't push or make you feel you have to buy anything!! Our former company charged us nearly 50.00 a month for our two systems and once we were told we can be monitored for under half of what we were paying we were thrilled. Once the jobs were completed ( which took two days and they worked 14 hours a day to minimize our down time ) they provided us with printed laminated layout sheets for both of our systems. I still can't believe how extremely knowledgeable and thorough this small company is. I even had given my sister their name to install a system and she absolutely loves it. I had one issue with my system something with my code change, I called their number on the card and immediately young Joe picked up and walked me right through changing my code! Talk about service. These guys are the best. Thank you Peace Of Mind Security!! Thank you!!!