I took my little doggie there tonight after he was attacked by another dog. The truck, Leonard was so kind and gentle. The vet Dr. Smith was informative and explained everything she was doing. She gave me options. I felt they were very reasonable for after hours emergency care. I highly recommend them

I understand that the outcome of one’s visit may dictate the impressions one has or the review he/she may post. However, my experience was so horrible under all points of view and honestly that at this point I hope there was an option to give zero stars to St. Francis. I walked in at 7:30PM with a 6 year old dog that was clearly sick and unable to have a BM. The doctor walks in to see us and without saying good evening to me she tells me: “Please tell your dog to move because I am trying to sit down here”. No sense of urgency. No rush. Let just wait until tomorrow morning to have more exams done and then we can decide if surgery is required I was told several times. Long story short, he died at 3:00AM on their examination table. Bled internally to death and nothing was done to save him. NOTHING. If this is an emergency clinic, then pray that nothing serious ever happens to your beloved animals after hours because this is NOT the place to go to.

Don't be fooled!! So many of the good reviews are YEARS old and IMO new good reviews seem fake. This hospital schemed me and others!!!



I'd suggest to find another hospital if you value the life of your pet. This hospital has a bad rep with good vets because of their shady practices.



I was recommended here and they said my baby had intestinal cancer and they needed to do a VERY EXPENSIVE surgery right away. My baby was not only 13 but had a heart murmur and I insisted this was a HORRIBLE idea. The staff told me she could die within 6 weeks if I didn't do it. In my opinion, this was a LIE just so they could get as much money from me as possible (and The vet tech also PROMISED me that everything would be fine and they'd done this before). Unfortunately I didn't know that until after the procedure when my cat had a heart failure and ultimately died due to their actions. They gave a boatload of reasons ("it would have happened eventually") but again specialist vets refuted their claims and all she had was a MILD CASE OF IBS!!! (by looking at the X-rays St Francis took!) and she wasn't Maine coon (they told me this was the reason she had heart failure). They LIED to me to get MONEY and didn't even care that they killed my child. And if the law didn't look at animals as property I would have had this place shut down, but I can't even sue them for the 15k I spent on her healthcare and I lost my child and the only love I had in my life. They might as well have killed me too.



The doctor, Dr. McCown even ADMITTED SHE MADE A MISTAKE to my primary vet. But the owner, Dr Smallwood still stood by her.



DO YOU REALLY WANT TO PUT THE LIFE OF YOUR LOVED ONES IN THE HANDS OF PEOPLE THAT DO EXPENSIVE UNNECESSARY PROCEDURES THAT KILL THEM AND ALL THEY CAN SAY IS THEY MADE A MISTAKE???



Icing on the cake was they still tried to collect the money from me from when I took her back in right after the surgery once I realized she'd had heart failure. They charged me for their mistake too! My first thought was when I walked in was they saw two opportunities to squeeze me dry.

I've used this clinic a couple of times and found the staff friendly. The facility is fairly new. It is clean in smell and appearance, and colorful as well. Everyone is professional. The veterinarian Dr. Smallwood, is knowledgable, clean, friendly and will take her time explaining procedures to you. There is no feeling of being rushed. Do plan on doing a little research on your pet's condition and medications, and medication side effects in advance though. The doctor can't always catch everything at first glance.