This JB is in my route to work so I often stop to crab breakfast. When you order exactly what on the menu, no problem. But when you ask for something other (YOU WILL NOT GET IT). Example: this morning I ask for a sausage Breakfast Jack. I got to work ready to enjoy my SAUSAGE BJ and it was ham (No Sausage). I have been trying to call JB for 15 min but the phone ring busy. The customer service person at the window (cute hair cut) had to ask the person fixing the sandwich a couple a time for my food. This have happen several times'. I do noe have time to go back to JB if I would take the sandwich back.Please check your order prior to leaving the window, I know I will fromm this day forward. Advice: Learn to listen to the order that the customer is asking for.