Comet Cleaners
2404 N Hall St, Dallas, TX 75204
214-526-8326
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STAY AWAY. Only giving one star because 0 stars isn’t an option. I have worked one block from this location for nearly 8 years. For the first two years I used Comet on Hall religiously and then the standard of care dramatically decreased. Clothing was never returned to me, I received other people’s clothing and was constantly promised a call from management that never came.
Unfortunately 6 years later my poor husband didn’t know about the terrible service they provide and dropped clothes off for me on his way to work. A week later I noticed two articles of mine missing. I called up to the cleaners and they said “oh you never picked up your clothes”. Refusing to admit that they’d forgotten to return them all (they were in the same order...you don’t pull out your clothing checklist and tick them each off when you pick up dry cleaning...). After letting my husband know never to go back there again, as this was 100% in line with their previous lack of professionalism, he decided to inventory what items he’d picked up for himself. We received several shirts that belonged to someone else, and his suits were hung on hangers as a matching set, but the pants for one was missing and the jacket for the other. How do you even do that?!?! We have now gone up there 3 times (again being promised a call from management) and held numerous calls with employees. One of whom told us, “oh you had that guys shirts, he can me in the other day and we paid him back for them”. Must be nice. We were offered nothing. Not even store credit that we would never use. They supposedly lost all record of our order (how convenient). So now my husband has to replace not one, but two suits.
Do yourself a favor and don’t come here. Sunrise Cleaners on Oaklawn is incredible and has the best customer service and helpful staff. And I’d venture they’d own up to mistakes, if they ever made any.
08/31/13
brand new facility, excellent staff and great quality!
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Categories
- Dry Cleaners & Laundries, Commercial Laundries
- Payment Options
- Neighborhoods
- Central Dallas, Uptown, Oak Lawn
- Other Link
- Other Information
Wi-Fi: No
Bike Parking: Yes