Great place! I have family in the area and use Barks & Rec whenever I am in nearby. The staff and owner are very helpful and accommodating. I know my dog will be treated well whenever she is there. I especially love the convenience of the dog wash. Keep up the great work Maria!

I would NOT recommend this place to anyone! I had arrangements to meet someone here to drop off my dog after I drove 14 hours to get here. I was lied to by the manager and left with no other options for my dog while I was on vacation. The next day, they denied that I had any prior drop-off arrangements, even after I had JUST spoke to Barks and Rec 45 minutes before my arrival! The owner acted like she didn't even care and couldn't even offer any type of reconciliation. This is no way to treat your customers. If they can treat their customers so poorly, how do we know how they will treat our pets?! Once I arrived in the parking lot I could even see the dogs that were being boarded in plain site! One dog was sitting in front of the window in his kennel room with easy access for anyone to break in and steal. A screen was even cut on the outside of one of the windows and one window had a huge crack in it. I couldn't even see a single light left on for the dogs inside. I feel sad for these animals. This is clearly an unsafe, poorly run facility with inexperienced employees. If you love your pet, please bring them to a safer place while you are away. P.S. If you don't pay a ton of extra money for day care while your dog is being boarded here, they leave them in their room all day long!

Animal lovers here. My dogs love playing with the other dogs.

We use the dog wash for our poodle, lovely place and wonderful people who work there!

I've seen the same scorned review all over from this same person. We house out dog at barks quite frequently and I know Maria, Dana and the other girls pretty well. I'd say there are probably two sides to your review and knowing these girls and I'd say your leaving out details! I love barks and rec, I don't trust anyone else! If you love your dog, board with barks only dependable and responsible dog boarding around.

We love barks n rec for our two dogs! Spacious hotel rooms, no crates room for them to stretch their legs and move around. Staff is friendly and professional. Best place in syracuse

Awful experience. They left my dog sitting in his own urine for 6 days and at pick up didn't take responsibility for neglecting him. Its too bad that their clients/ patients have little to no rights. They would be put in jail if we left counted of them for caring for our toddler or family elders.

Awful experience. They left my dog sitting in his own urine for 6 days and at pick up didn't take responsibility for neglecting him. Its too bad that their clients/ patients have little to no rights. They would be put in jail if we left counted of them for caring for our toddler or family elders.