I actually wish I could give them negative stars they don't even deserve 1. The Owner is VERY unprofessional, and EXTREMELY disrespectful they injured my dog and did not want to take responsibility for it. The Vet told me she was positive he got hurt due to how they handles him. It said on my card my dog struggled, now his back is messed up because they are under trained and did not handle him properly he also came home with razor burns, scratches and a cut on his nose. When I called to speak with her she had a atrocious attitude and a "Oh well" type response and actually had the nerve to blame me for being a "horrible owner and not knowing how to take care of my dog" She also refused to give me her name for this review but I do not recommend this groomers AT ALL!!! Wish I would have seen this horrible rating before I took my dog there, for 25 plus years of experience she sure does have a horrible average rating probably because they could care less about peoples dogs and just money