They did my baby Dachshund's puppy shots and gave me lots of information on how to properly take care of her. I am a new pet owner and I didn't know anything about heartworms or poopy worms! I now give her a pill so she won't get those worms. They gave me a tour of the hospital so I will feel better when I have to leave her for the day when she gets spayed. I like the staff. They were very nice!