This is a wholesaler that also sells foam out of their warehouse front desk. I called about getting a 2" foam for the top of my waterbed to replace what I had for 20 years. The gentlemen could not have been nicer or more helpful. I went in, checked out the 8 different densities they had, ordered my size. They custom cut it within a day. The price (for same or better quality) was way less than I paid 20 yrs ago which shocked me. The entire experience was a surprisingly lovely experience.