Rented a lift for one day on Friday, they did not come get it the next day, didn't call or anything. When I called them Monday to find out when they will pick it up that said they had left "a lot of voicemails'" and I would be charged all the time out. They were rude and did not seem to care that they botched the pick up.

Sorry you couldn't rent to me because of some misunderstanding that I may owe you $27 from 40 years ago..I guess you couldn't get over it so you filed it away in the rolodex. That's OK. I bought a skid steer.

they need to have better training with employees on what is safe and what isnt safe when people return the equipment they rent. not some moron they hire for 10 bucks an hour saying it looks good to me thats why they have a high turn over of employees

In our business customer service is everything, and these folks do it right! Thanks for being awesome

Wonderful customer service. The knowledge & ability to suggest the right tool for the job I need to do saves me so much time. I've been in Billings since 2004 and have worked for several locally owned companys, and they all have utilized this resource. It is the GO TO PLACE IN BILLINGS FOR WHAT YOU NEED! THE NAME SAYS IT ALL "TOTAL RENTAL"!

they were very helpful and knowledgable and much cheaper than hiring a plumber!

they were very helpful and knowledgable and much cheaper than hiring a plumber!