Very poor customer service hung up on when trying to work out a deal zero communication there springs might be good But there people skills suck will never take business to or recommend

I called them in need... Hoping to be able to talk about upgrading my Excursion springs to F350 springs and the codes, heights and weights that change with the conversion I was doing. It was a breath of fresh air!I spoke with a lady that knows her stuff!!! Don't be confused with the kind voice! She talked shop and then even had to call the warehouse about bushing I needed and called me back to let me know. I couldn't be more impressed!I will use them every time I need u-bolts, bushings or springs!

these people are the best in the business. yes they are no nonsense but you know what? they get the job done and they get it done right, the first time. their estimates are right on with the amount that you are charged when the job is done. I am going back to them tomorrow for an estimate on another job and I know that it will be done right!

Not sure about the office staff but the 2 mechanics I encountered were both polite and very knowledgeable. Thanks to their excellent inspections, they caught a potential problem that could have cased a major accident. I will never go anywhere else for all of my suspensions needs. I recommend that everybody go there, no matter what the office staff and owner may be like, the quality of work is what is excellent and what is most important to the majority of people. I can go and get touchy feely office staff/salesmen, but the work is horrible

YUP just like what everyone else said these are rude people. The receptionist was rude, then she handed the phone to the owner (Rick) and he was even worst. Called for a simple estimate and just in that little bit of tim i spoke with him i could tell i would never want these people to touch my car. Oh, and his estimate was $200 more than all the others i got. ha

Overall, good service. The man at the service desk knew right away that he wasn't understanding what I needed... however he referred me to his technician. After speaking with the tech, I explained what I needed, and he understood what I wanted. I returned two days later to check the status of my springs and axle strap bolts, but had to speak to a different tech. Although the original tech I spoke to was away, the other tech knew my situation perfectly. I had my springs built exactly to my specifications that very afternoon. Actually, better than what I had expected. (They painted my springs in a beautiful glossy black) This place is a little expensive, but the work was perfect. Well worth the money. Make sure you talk to the technician building your springs. They understand your application, and steer you (no pun intended) in the right direction. I've been building classic cars for 17 years, and "Gitts" gets it done the way you want it.

The receptionist was horrible and her attitude was very poor. Rick the owner is not much better. Don't go there...that's my best advice.

I was referred to Gitts Spring by another company that I had done business with before, so I took there word and went there. Worst advice I ever took, the receptionist…my god this woman is rude, and unwilling to listen to the customer concerns. I wanted to pay my bill but wow what a hassle, they never told me up front about how they wanted the payment and held my vehicle hostage until I did it there way. So I spoke with the owner to see if I could resolve the situation, because I just wanted to pay my bill and got the same treatment he was rude and assumes I should know all about his billing methods…well at least it answers the question on why the receptionist is so rude. Rude people think alike. My advice to anyone NEVER DO BUSINESS THERE!!!

I was highly impresse with the highly trained techs and their knowledge. Excellent CS

I give this business FIVE STARS-Got the job done on time at a great cost

Excellent Service-Got the job done on time

dnt know yet?? ha ha lol