Knowledgeable, friendly, and professional. I am so happy to have had aptive approach AND treat our home. Will continue service!

Super professional, loved their service.

Not a good company to have spray your home.
Sales person came and said they would come and do the initial treatment and follow up within 20-40 days after (30 days per the contract).
When they came, they did not do the items that were promised. Bugs did not diminish after initial treatment. The technician was good, though.
Over 99 days passed since initial treatment, then I got a notice that they were coming the day after labor day. I had to postpone. I have looked over their contract and feel they have breached their own contract.
At this point I feel that I am in the right and that I able to cancel service without repercussions.
I do not recommend this company.

I had a salesman come out to my home. He said that he would spray from the front fence to the back fence every time they come out. He told me that he would set bait stations for the control of mice and rats. He told me that he could control flying insects. Basically, everything he told me is a lie. They came out for the first treatment, they will NOT be spraying from the front fence to the back fence. They will NOT be putting out bait stations. They can't guarantee that flying insects will be controlled. Very disappointed. They lie and then don't deliver. I will be posting this same review on every website that I can. I am happy that I waited around my home for the first treatment because they were virtually not going to do anything.

My name is Sheryle S.
My service technician CHRISTOPHER SULAYAO was professional, explained everything to me in detail prior to starting the protection coverage. He was thorough in his work and even covered his shoes before he entered our home. He talked to me afterwards and showed me what was done. We are definitely impressed and definitely want him to come and service our home on a continuous basis.

Our service provider Kellon S was on time, walked us through the process, was deliberate and paced in completing the work. This was so important as my wife and I had multiple appointments that day. I also appreciated the detailed service report listing the chemical applications.

My service rep. Brett Newman, wes prompt, professional & friendly.

Thank you for your wonderful service!

Mary G.

From: Diana Mitchell, I recieved my service on 6/20/19 by Tyler Geertsma, he was very professional and explained every thing he did and what I could do to help my problem between sprays. GOOD JOB TYLER

Saul Zarate was super helpful. I don’t usually have specific treatment requests, but this time I did and he made a suggestion to fix our bug problem and did the extra bit of work happily.

Tyler Geertsma is a very presentable & a professional reps. Worked on the pest problem & gave out recommendations. Delivers what they promised. Satisfied with the outcome until the next schedule visits.

Everyone is very nice and price is great. Tech, Kevin was informative and helpful and did a thorough job. One negative, sales guy said they could set pet safe rat traps outside of the home. I informed him that was not the case but he insisted that he could. Then I find out today they use poison bate that is dangerous for your pet. It kills the rats, your dog eats the rats and your dog gets sick. I wasn't too happy. Sales and your techs out in the field need to sync up.

Simo Turkich was on time and very professional. He did an awesome job spraying our house for bugs and creepy crawleys.

Charles Horn came right at the estimated arrival time that he provided to the call-center. Courteous and friendly!

Great communication from Eddy and Louis . Professional job, well done. Did all the work salesman Riki said they would .
Curt

My service rep Samuel Williams was excellent. Awesome personality and very thorough. Hope he comes back to our house at the next service.

I haven’t had an ant problem since I began my service with Aptive over a year ago. Turkish performed my service today and was very thorough!

Jacob Wriggs was the Technician who made an impromptu service call today to my home in response to an ANT ATTACK. Jacob was efficient, knowledgeable, and before applying treatment, searched for entry point, evidence of trails, and ant variety. He treated my home, with care, explaining what I should do in the event that the ANTS hadn't departed. As much as I hate the ants, I couldn't have been more pleased with his service. He represents Aptive well.

Luis Noriega was very friendly.He and his partner arrived, were friendly, and very easy to talk to. They went right to work and got each side of the base of the house. They even sprayed along the bottom of the pool, where I had seen a couple of black widows. I really appreciated that.

My service rep is Joseph Muscarello and he went above and beyond what was expected of him. He called before and came and at exactly his time scheduled and since we had a busy day that was important. He covered everyone of my concerns and very friendly also. Thank you Joseph.

Sage Khalil did a great job, and was thorough. He went around the property and didn't miss any area. He was polite and professional.