I put my faith in the woman who took my order. I had wanted to send my mother a sophisticated boquet for her birthday but was not sure what it should consist of. Gladly, the woman took my request and added her personal favorites according to what blooms that time of year. My mother was so pleased and awe struck when the flowers arrived. I was so relieved that I relied on someone who wanted to help me make my moms birthday brighter. As it turns out, the woman on the phone was the shops owner. What pride she must have in what she does.